Terms & Conditions
Effective Date: 26 August 2026
Welcome to Organic Khabar. These Terms & Conditions govern your use of our website, www.organickhabar.com, and the purchase of products through our online store.
By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Organic Khabar
Organic Khabar is an online food store based in Bangladesh. We offer a variety of food products, including:
- Ghee
- Honey & Sweets
- Mustard Oil and other Oils
- Masala
- Dates
- Nuts & Seeds
- Pickles
- Organic Food Products
- Khejur Gur
- Mango & Fruits
- Herbs
- Dry Fish
- Dairy Products
- Fish & Meat
- Grocery Products
Product availability may vary from time to time.
2. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to the website or its systems.
- Copy, reproduce, modify, or distribute website content without permission.
- Use the website in a way that may damage, disable, or interfere with its operation.
- Provide false or misleading information when placing an order.
3. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, prices, availability, and other information displayed on our website are accurate.
However, product appearance, packaging, color, weight, and presentation may vary slightly from photographs displayed online.
For food products, natural variations in taste, color, texture, size, or appearance may occur.
4. Organic and Product Claims
Where a product is described as organic, natural, pure, traditional, or similar, the applicable product page should be reviewed for the specific product information and claims.
Customers should not assume that every product sold by Organic Khabar is certified organic unless the product is specifically identified as such.
We aim to provide accurate product information and source products from trusted suppliers.
5. Prices
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing errors, product information errors, or other inaccuracies.
If an order has been placed at an incorrect price due to a website or system error, we may contact the customer before processing the order.
6. Orders
When you place an order through our website, you agree to provide accurate and complete information, including:
- Full name
- Phone number
- Delivery address
- Product and quantity
- Payment information where applicable
Placing an order does not necessarily mean that the order has been accepted.
We reserve the right to accept, reject, cancel, or limit an order where necessary, including due to product availability, pricing errors, suspected fraud, or other operational reasons.
7. Order Confirmation
After placing an order, you may receive an order confirmation through available communication channels.
If we need additional information to verify or process your order, our customer support team may contact you using the information provided during checkout.
8. Payment
We may offer online payment methods and Cash on Delivery (COD), depending on availability, location, and order eligibility.
Payment methods available on the website may change from time to time.
Customers must not share their payment PIN, OTP, CVV, banking password, or other confidential payment credentials with anyone claiming to represent Organic Khabar.
9. Delivery
We aim to deliver orders within the estimated delivery period provided at the time of ordering or confirmation.
Delivery times may vary due to:
- Delivery location
- Product availability
- Weather conditions
- Public holidays
- Courier delays
- Traffic or transportation issues
- Other circumstances beyond our reasonable control
Customers are responsible for providing a correct and complete delivery address and reachable phone number.
Additional delivery charges may apply depending on location, order size, or applicable delivery conditions.
10. Order Cancellation
Customers may request cancellation before an order is processed or dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
To request cancellation, please contact our customer support team as soon as possible.
11. Return, Replacement & Refund
Returns, replacements, and refunds are governed by our Return & Refund Policy.
Due to the nature of food and perishable products, certain products may not be eligible for return after delivery.
If you receive a wrong, damaged, expired, or verified quality-issue product, please contact us within the applicable reporting period mentioned in our Return & Refund Policy.
12. Customer Responsibilities
Customers are responsible for:
- Providing accurate delivery information.
- Checking the order upon delivery where reasonably possible.
- Following recommended storage instructions for food products.
- Keeping products in appropriate conditions after delivery.
- Providing accurate information when contacting customer support.
Organic Khabar is not responsible for product deterioration caused by improper storage or handling after delivery.
13. Intellectual Property
All content available on the Organic Khabar website, including but not limited to:
- Logo
- Brand name
- Text
- Product descriptions
- Images
- Graphics
- Designs
- Website layout
is owned by or licensed to Organic Khabar unless otherwise stated.
You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.
14. User Reviews and Content
If customers submit reviews, comments, photographs, or other content to our website or social media channels, they agree that the content must not:
- Contain unlawful, abusive, threatening, or offensive material.
- Violate another person's privacy or intellectual property rights.
- Contain false or misleading information.
- Promote illegal activities.
We reserve the right to remove content that violates these requirements.
15. Third-Party Services
Our website may use third-party services such as payment gateways, delivery partners, analytics tools, social media platforms, or other service providers.
Your use of such services may also be subject to the terms and privacy policies of the relevant third parties.
16. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.
17. Limitation of Liability
To the extent permitted by applicable law, Organic Khabar shall not be responsible for losses arising from circumstances beyond our reasonable control, including delivery delays, technical failures, third-party service interruptions, natural events, or other unforeseen circumstances.
Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded under applicable law.
18. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
19. Changes to These Terms
Organic Khabar reserves the right to update or modify these Terms & Conditions at any time.
Changes will become effective when the updated version is published on this page.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.
21. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Organic Khabar
📍 Dhaka, Bangladesh
📞 WhatsApp / Mobile: +8801611427481
📧 Email:organickhabar0@gmail.com
🌐 Website:www.organickhabar.com
Organic Khabar
Pure, Fresh & Organic